Legal
Privacy Policy
Effective Date: March 28, 2026
DUNO ("we," "us," or "our") operates the Duno mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
- —Account Information: When you create an account, we collect your name and email address. You may also sign in using Google or Apple, in which case we receive basic profile information from those services.
- —Learning Data: Your learning sessions, preferences, progress, and interactions with the App's features.
- —AI Conversations: Your interactions with AI-powered features, including messages and responses, to personalize and improve your learning experience.
1.2 Information Collected Automatically
- —Device Information: Device type, model, operating system and version, unique device identifiers, and language settings.
- —Usage and Analytics Data: Information about how you use the App, including session duration, features accessed, screens viewed, taps, and interactions. We use this data to understand usage patterns and improve the App.
- —Log Data: Error logs, crash reports, and performance data.
1.3 Information from Third-Party Services
If you sign in with Google or Apple, we may receive your name, email address, and profile identifier from those services, in accordance with their respective privacy policies and your authorization.
2. How We Use Your Information
We use the information we collect to:
- —Provide, operate, and maintain the App.
- —Create and manage your account.
- —Personalize your learning experience using AI-powered features.
- —Track your learning progress and session history.
- —Analyze usage patterns and improve the App's features and performance.
- —Communicate with you about your account, updates, or support requests.
- —Detect, prevent, and address technical issues, fraud, or abuse.
- —Comply with legal obligations.
3. Third-Party Services
We use the following categories of third-party services to operate the App:
| Category | Provider(s) | Purpose |
|---|---|---|
| Authentication | Google, Apple | Account sign-in |
| Payments | Apple (In-App Purchases) | Subscription billing |
| AI Models | Google / OpenAI | AI-powered learning features |
| Analytics | PostHog | Usage analytics and app improvement |
| Backend & Database | Cloud infrastructure providers | Data storage and app functionality |
These third-party services may receive or process your data as necessary to perform their functions. Each operates under its own privacy policy. We do not sell your personal information to third parties.
4. Data Storage and Security
Your data is stored on secure cloud infrastructure. We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the App's services. If you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, unless we are required to retain it by law.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- —Access: Request a copy of the personal data we hold about you.
- —Correction: Request correction of inaccurate or incomplete data.
- —Deletion: Request deletion of your personal data.
- —Portability: Request a copy of your data in a portable format.
- —Opt-out of Analytics: You may opt out of analytics tracking through the App's settings, where available.
To exercise any of these rights, please contact us at contact@dunoapp.com. We will respond within a reasonable timeframe and in accordance with applicable law.
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at contact@dunoapp.com.
8. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- —The right to know what personal information we collect, use, and disclose.
- —The right to request deletion of your personal information.
- —The right to opt out of the sale of personal information. (We do not sell personal information.)
- —The right to non-discrimination for exercising your privacy rights.
To exercise these rights, contact us at contact@dunoapp.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
10. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida, United States.
11. Contact Us
Questions about this Privacy Policy or our data practices? contact@dunoapp.com